Privacy Policy

Ramsdens is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at enquiries@ramsdensfinancial.co.uk.

Information collected
Ramsdens collects the details provided by you from your use of our web site and your visits to our web site and other sites accessible from it.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback.  We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of your information and your preferences
We will use your information to provide and personalise our service and to detect and prevent fraud. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Ramsdens services which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes.

We like to hear your views to help us improve our services. From time to time, we may contact you by post, email, telephone or fax to ask your opinions.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our services.

Disclosures of your information
Your information may be used within Ramsdens. We will never pass your personal information to anyone else, except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf both in the UK and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Other web sites
Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com. Ramsdens uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a ramsdensforcash.co.uk advertisement on another site that links to ramsdensforcash.co.uk will be sent anonymous cookies that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online Tesco services you can use.

Access rights
To obtain a copy of the personal information Ramsdens Financial Ltd holds about you, please write with full details to us at: Data Protection Officer, Ramsdens Financial Ltd, Birchwood House, Dalby Way, Coulby Newham, Middlebrough, TS8 0TW enclosing your cheque or postal order for £10 payable to Ramsdens Financial Limited.