24/03/20 9:00am: IMPORTANT NOTICE

The safety and wellbeing of our customers, our colleagues and the wider community remain our top priority and we want to do what’s best by them.

We have been following the Government’s guidance throughout these unprecedented times but the time has come to temporarily close our stores in line with the most recent Government guidance.

This means that all Travel Money Click and Collect Cash services have been temporarily paused.

Customers with uncollected Foreign Currency orders
We will contact you when the store re-opens and your currency is available to be collected. Alternatively, please call Customer Services on 01642 579957 or email; customerservices@ramsdensfinancial.co.uk if you wish to cancel your order.

Pawnbroking Customers
Due to the Government’s decision to close retail shops, Ramsdens has temporarily closed its stores in line with Government guidance.

All pledged items remain safe. Your pawnbroking loan will be available for redemption when we re-open. Customers will not be dis-advantaged regarding interest and charges due to store closures.

Should you wish to contact our Head Office, please call Customer Services on 01642 579957 or email; customerservices@ramsdensfinancial.co.uk

Customers with Jewellery laybys
The jewellery you wish to buy is safe and you can continue payments when we re-open.

Customers with Repairs to collect
Your jewellery is safe with either ourselves or our approved outsourced repairers and we will contact you when we re-open for you to collect your goods once repaired.

CONTACT DETAILS
Telephone Customer Services on 01642 579957
Email customerservices@ramsdensfinancial.co.uk

IMPORTANT NOTICE

Ramsdens Whitby Baxtergate & Church Street stores are now temporarily closed.

The Franchisee owner of Ramsdens Whitby stores has unfortunately had to close his stores from 4.30pm on 23 March 2020 until further notice due to COVID-19.

All pawnbroking loans remain safe and can be repaid and goods collected when the store re-opens. Any additional interest accrued as a result of the closure will be waived. Your nearest Ramsdens store is either Guisborough or Scarborough which are both still open.