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Terms and Conditions of Website Use
Using our Website
(the "Website"), whether as a guest or a registered user. Use of the Website includes accessing, browsing, or registering to use the Website.
Please note that any purchases you make on this Website will be governed by our Terms & Conditions for Buying Goods Online.
You can print out any page from this Website, including any of its Terms & Conditions, by selecting Print from the File menu of your internet browser.
The Terms & Conditions quoted here also apply to any of our content displayed on agreed third party websites.
For the avoidance of doubt, the Conditions do not apply to any orders for goods or for travel money placed in a Ramsdens branch.
Information about us
Our site operated by Ramsdens Financial Limited ("We"). We are registered in England and Wales under company number 03045495 and have our registered office and main trading address at our store at Unit 16, Parkway Centre, Coulby Newham, Middlesbrough, Cleveland, England, TS8 0TJ. Our VAT number is 654256431.
All copyright, trademarks and other intellectual property rights in all materials or content contained in the Website are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale or posting details through this Website. All works are protected by copyright laws and treaties around the world. All such rights are reserved. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
Except as specifically authorised below, you may not do any of the following without obtaining our prior written consent: copy, reproduce, distribute, republish, download, display, post, transmit, commercially exploit or create derivative works of any part of the Website.
This prohibition applies, but is not limited, to the text, graphics, animations, photographs, pictures, data, images, audio and video clips available from the Website; download, edit, reproduce or use any material and content contained within the Website for the purpose of advertising, promoting, endorsing or implying any connection with you or any third party; utilise any data mining, robots, or similar data gathering/extraction tools to extract (whether once or many times) for re-utilisation, any substantial parts of the Website; or create and/or publish your own database that features substantial parts of this Website (including without limitation prices and product listings).
You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our Contact Us page to apply for permission to reproduce the Website or any part of it.
You will not:
You warrant that by accessing and using the Website you will not be in breach of any laws or regulations that apply to you.
By using the Website you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the Website with the consent of your parent or guardian. We do not sell products to children, but we do sell children's products for purchase by adults.
We may monitor any activity and content associated with the Website. We will investigate any reported violation of these Terms & Conditions of Use or complaints relating to the Website and take any action that we believe is appropriate.
Our liability to you
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
While we make every effort to ensure our Website is as accurate, current, complete or error free as possible, unless we are at fault we are not liable for any inaccuracies or errors which are beyond our reasonable control. In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions and weight supplied are intended to give an approximate indication of individual products. Products shown may not be actual size. If you have any doubts about the colour, size, weight or any other specification of the goods you wish to order, we recommend you Contact Us prior to placing an order on the Website.
The Website is provided, on an "as is" and "as and when available" basis without any representation or endorsement and we make no warranties of any kind, whether express or implied, in relation to the Website or its content offered on the Website.
We cannot guarantee that the Website is free from computer viruses, and you should take your own precautions in this respect. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it. If a fault occurs in the service you should report it to CustomerServices@RamsdensForCash.co.uk and we will attempt to correct the fault as soon as we reasonably can.
We will try to make sure that the Website is always available. However, this is not always possible and access to the Website may be suspended temporarily and without notice in the case of any system failure, maintenance or repair or for any other reasons outside our control, as well as for any breach by you of these Terms & Conditions of Use.
We will not be responsible to you or any third party for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential loss in connection with your use of the Website.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and Conditions of Online Sales.
We remain liable however for:
Links and third party e-commerce
The Website may contain links to other websites; these external websites are not under our control. We provide these links because we think they might interest you, but we do not control, monitor or endorse these other websites. We are not liable for such websites and cannot make any guarantees about them.
If you use our Website to deal with a third party (for example to enter a competition), it is up to you to read and comply with the Terms & Conditions and Privacy Policies of such third parties.
Suspension or termination of the Website or services
We reserve the right to suspend or terminate the Website or remove any of the services on it with immediate effect at any time, and without notice, for example if:
Changes to Terms & Conditions of Use of this Website
We reserve the right to change these Terms & Conditions of Use from time to time. If this happens, we will post the new Terms & Conditions of Use on the Website. It is your responsibility to ensure you regularly check these Terms & Conditions of Use to familiarise yourself with their terms and check any updates. If you do not wish to be governed by the revised Terms & Conditions of Use, please stop using the Website.
If any part of these Terms & Conditions of Use is found to be invalid by law, the rest of them remain valid and enforceable.
These Terms & Conditions were last updated on 5th November 2015.
Ramsdens Financial Limited ("We") are committed to protecting and respecting your privacy.
Ramsdens Financial Limited are registered with the Information Commissioners Office under the Data Protection Act, Registration Number Z6066000.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Ramsdens Financial Limited, Unit 16, The Parkway Centre, Coulby Newham, Middlesbrough, TS8 0TJ.
If you have any requests concerning your personal information or any queries with regard to our processing please contact us at firstname.lastname@example.org
We may collect and process the following data about you
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use information held about you in the following ways:
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, we will contact you by electronic means only if you have consented to this.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Ramsdens Financial Limited, Unit 16, The Parkway Centre, Coulby Newham, Middlesbrough, TS8 0TJ.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
RAMSDENS COMPANY INFORMATION
Ramsdens Financial Limited
PO Box 211
Unit 16, The Parkway Centre
Registered in England no. 3045495. VAT Registration no. 654256431 Money Service Business Registration 12115794
If you have any questions relating to this website, please contact us:
Write to: Ramsdens Financial Limited, PO Box 211. Middlesbrough TS8 8AU
Emails will be acknowledged within 24 hours, Monday to Friday 9am – 5pm. Emails sent on a weekend will not be picked up until the following Monday.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.
Cookies are useful because they allow a website to recognise a user’s device.
Category 1: Strictly necessary cookies: These cookies enable services you have specifically asked for.
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2: Performance Cookies: These cookies collect anonymous information on the pages visited.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3: Functionality Cookies: These cookies remember choices you make to improve your experience.
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
These are the cookies that we use on our website:
Note: Mobile users may need to scroll right to view the full table
Session ID Cookie
Standard ASP.NET cookie containing the user’s session ID.
Expires at end of session
Utilised to store the users CMS culture
Type: Culture Code, Expires: 12 months
Visitor Status Cookie
Sets the visitor status (unknown/first visit/more visits)
Type: Integer, Expires: 12 months
Current Visit Status Cookie
Sets the current visit status (throughout current day)
Type: Integer, Expires: 23 hours
URL Referrer Cookie
User URL referrer. Remembers the page the user last visited.
Type: Url String, Expires: 1 day
Form State Cookie
Utilised for a check if the form state needs to be restored. Decides if the submitted fields in the form should be repopulated.
Type: Integer - ID, Expires: 10 minutes
Utilised by Google Analytics to track visitor’s data on the website.
Preferred Culture Cookie
Storing details of the users preferred CMS culture
Sets the current user if logged in
Type: Integer - ID, Expires: 12 months
Sets the current chosen theme
Type: Integer - ID, Expires: 23 hours
Sets the visitor status (unknown/first visit/more visits).
Type: Integer - ID, 12 months
Stores information provided from web services about the currently logged in prepay customer.
Stores information provided from web services about the currently logged in pawnbroking customer.
Stores whether or not payment for the current purchase has been completed to show the confirmation page.
Stores which checkout step should be next loaded
Stores the current customer ID for the checkout confirmation page.
If you do not consent to cookies being placed, you must notify us of the cookies to which you do not consent.
Except for essential cookies, all cookies will expire after twelve months.